True luxury is being free of concern, free to pursue what matters most to you. It’s the knowledge those who serve and interact with you place as much value on your health and well-being as you do. And it’s the ability to escape to a spacious natural setting where the environment itself allows us to appreciate how good life can be.
Ventana Big Sur has always been deeply committed to those ideals. Today, we know they are more important than ever.
From the moment you arrive on our 160 acres, you’ll notice enhanced exclusivity and privacy, paired with the spectacular surroundings and service you’ve come to expect. Rest assured, our big old gracious smiles are still under those masks—which we are wearing for your protection..
All of our team members have completed rigorous health and safety training, and we’ve reimagined the entire Ventana guest journey with subtle yet substantive “touches” that allow you to avoid unnecessary contact. For instance, while we are always happy to valet your car, this service is now optional; guests who prefer to park their own vehicle will be guided to a dedicated stall in our new lot. Guest check-in and orientation is now completed in our spacious Social House area on a tablet that is sanitized before each use. Our new welcome kit features a mask and hand sanitizer in addition to the items we usually provide. And we are pleased to introduce Zingle, a new guest-request system that utilizes your smartphone to provide a seamless, safe experience.
These enhancements extend throughout your time with us: Outdoor spaces have been optimized for privacy and seclusion, offering a myriad of opportunities to relax and enjoy the ocean breeze. The Sur House now features fewer tables and increased exclusivity. During breakfast and dinner, the restaurant is reserved for Ventana guests only.
Our activities are included in this mindful approach as well. Find your balance with private yoga in the Redwood Circle of Life, surrounded by majestic hundred-year-old trees. Discover intimate and calming meditation among the redwoods, your thoughts and your space protected from intrusion. Or simply meander through the trails, fields, and forests at your leisure, letting the ocean air and warm sun work their magic.